- All items are subject to a handling period before they are dispatched
- 99% of orders leave the warehouse within 3-5 days of payment
- We will notify you by email when your items have been shipped
- We ship with a USPS tracking number
- Shipping takes up to 2 - 3 weeks for US orders
- Shipping takes up to 3 - 5 weeks for International orders
- Production Time: 3-6 Days
- US, UK, CA, AUS Delivery Time Estimates: 10-25 Days
- US, UK, CA, AUS pillow orders that have not arrived within 45 days of order processing are eligible for refunds or free reshipment.
- International Delivery Time Estimates: 2-4 Weeks
- International pillow orders that have not arrived within 60 days of order processing are eligible for refunds or free reshipment.
*Refund or resend upon request
*All days on our site refer to business days.
Note: It can be inaccurate due to holidays, bad weather conditions, local natural disasters, customs inspections.
IMPORTANT: Phone number is required at checkout for additional security. All addresses must contain accurate apartment/suite numbers to ensure efficient delivery.
IMPORTANT: If the package is undeliverable because of missing, incorrect, or incomplete apartment numbers, suite numbers, or other destination information, the cost of resending package will be invoiced to the customer.